Payment &
refund policy

UAE Trekkers FZ LLC requires all participants to purchase Travel Insurance for this possibility.  Cancellations for any reason are subject to rebooking terms and condtions specific to each trip and the operators we work with to coordinate every destination.  Due to the variation with each operator, as a rule, refunds are not possible.

For all trips in the u.a.e. & oman

For full terms and conditions, please see our waiver which will be required to be signed prior to participation. 

  1. United Arab of Emirates is our country of domicile and the governing law is the local law.
  2. Visa and Master Card are accepted and UAE Dirham are accepted for payment. Customers will receive the payment confirmation by email within one week of received payments.
  3. We will not trade with or provide any services to OFAC and sanctioned countries.
  4. Customers using the website who are Minors /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
  5. Cardholder must retain a copy of transaction records and Merchant policies and rules.
  6. User is responsible for maintaining the confidentiality of his account.

Privacy policy

  1. All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
  2. UAE Trekkers FZ LLC will not pass any debit/credit card details to third parties.
  3. UAE Trekkers FZ LLC takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, cannot guarantee the security of any information that is disclosed online.
  4. UAE Trekkers FZ LLC is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
  5. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.